Did you read the first article?
A couple months ago, I put up an article about being clear with your clients. In it, I explained that being considered a clear and informative designer usually comes down to your openness and thoroughness laying out your contract.
Of course, there are other areas where you should be honest and straight-forward, but because this is where your relationship with a new client unfolds, its vital to get this part of the project right. We all make mistakes, welcome to life as a human, but each step should be a learning experience.
In this post, I’ll review some more contract details that we like to put out there from the start with our clients. Sometimes it’s difficult to get to this conversation—clients are in a hurry to be somewhere else or the project is too rushed. In those situations, do what you can. At a minimum, we always send over the contract and encourage due diligence and our openness to questions or concerns.
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